Delivery & Returns
Delivery Options Overview
Upon receipt of the order, we will endeavor to process it within 24 to 48 hours and initiate shipping. Please note that our courier partner typically takes 2 to 4 days to deliver the products to your location.
In case you reside in a city that is connected to Hyderabad via bus service, you can opt for overnight delivery by contacting us. We will arrange for the shipping through the bus service and charge you the applicable shipping cost for the same.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Mail
3. Once the order is shipped we will mail you the tracking details
4. Your order will be delivered to your doorstep
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Delivery information
We understand that timely delivery of your orders is crucial, and we strive to ensure that your orders are delivered to you as quickly and efficiently as possible. Here’s some information about our delivery process:
Shipping Methods: We offer a variety of shipping methods to choose from, including standard shipping, express shipping,If you want the orders to be delivered using travel bus(overnight delivery), please contact us so we can arrange for the same.The available options will be displayed during the checkout process, and you can choose the method that best suits your needs and budget.
Processing Time: Once you place your order, our team will process it as quickly as possible. Most orders are processed and shipped within 1-2 business days. However, some orders may take longer to process, especially if the items are out of stock or require special handling.
Shipping Time: The shipping time will depend on the shipping method you choose and your location. Standard shipping usually takes 3-5 business days for delivery, while express shipping can take 1-2 business days. International shipping times vary depending on the destination country and customs clearance process.
Shipping Costs: The shipping cost will be calculated based on the shipping method you choose and the weight and size of your order. You will be able to view the shipping costs during the checkout process before making your payment.
Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order’s delivery status and estimated delivery date.
We take pride in our reliable and efficient delivery service and are committed to ensuring that your orders are delivered to you in a timely manner. If you have any questions or concerns about our delivery process, please feel free to contact us.
Refund and Returns Policy:
- Eligibility for Returns Customers have the right to return products purchased from our website within 14 days of receipt of the product. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was received. Additionally, the product must be accompanied by proof of purchase, such as an order number or invoice.
- Refunds If the product is eligible for a return, we will process a refund within 14 days of receiving the returned product. The refund will be issued to the same payment method used to purchase the product.
- Exchanges Customers may also request an exchange for a product of equal or lesser value within 14 days of receipt of the product. To be eligible for an exchange, the product must be unused, in its original packaging, and in the same condition as when it was received. Additionally, the product must be accompanied by proof of purchase, such as an order number or invoice.
- Shipping Costs Customers are responsible for the cost of shipping the product back to our warehouse for returns or exchanges. However, if the product is defective or incorrect, we will cover the cost of return shipping.
- Non-Eligible Products The following products are not eligible for return or exchange:
- Products that have been modified, damaged, or used
- Products that are missing parts or accessories
- Products that have been personalized or customized
- Defective or Incorrect Products If the product is defective or incorrect, customers must notify us within 2 days of receipt of the product. Customer is required to send the defective or incorrect product. Once we receive the defective or incorrect product, we will either send a replacement or issue a refund.
We hope this policy provides clarity on our refund and returns process. If you have any questions or concerns, please contact our customer service team.
